Account deletion

NaviZone app — GPS monitoring. Developer: NaviZone.

You can delete your NaviZone account yourself in the app, or send a request to support. Below are both methods, the data that will be deleted, and the data we are required to retain.

1. Deleting in the app

  1. Open the NaviZone app and sign in to your account.
  2. Go to "Profile" → "Account".
  3. Tap "Delete account" and confirm. Your account and access to its data will be deleted; this cannot be undone.

2. Deleting via support

If you cannot access the app, email info@navi.zone from the address your account is registered to, with the subject "Account deletion". We process such requests within 30 days. To verify your identity we may ask you to reply from the same address — no other documents are required.

3. What is deleted

  • Your account and the email address it is linked to.
  • Access to monitored objects, app settings and geofences created under this account.
  • Push notification tokens and active sessions on all devices.
  • Support requests associated with this account.

4. What is retained and why

  • GPS monitoring data belongs to the company that owns the fleet, not to an individual user. If your account belonged to a company fleet, that vehicle history stays with the company — deleting your account only removes your access to it.
  • Payment records and tax documents are kept for 3 years as required by accounting law. They contain no location data.
  • Some anonymised technical records (service request logs) may be kept for up to 12 months and cannot identify you.

5. Subscription

Deleting your account does not cancel an App Store or Google Play subscription — the store manages it separately. Cancel the subscription in your Apple ID or Google Play settings before deleting the account, otherwise billing will continue.

6. Questions

For data deletion and privacy questions: info@navi.zone. See our Privacy Policy for details on how personal data is processed.