Question 1

What is NaviZone?

Accepted Answer

NaviZone is a cloud platform for real-time GPS monitoring of objects. It works with Teltonika, Bitrek and Resiont trackers and retranslation from other platforms.

Question 2

How do I connect a tracker?

Accepted Answer

Register, add a device in your dashboard, configure the server IP on the tracker. Instructions are available for each model.

Question 3

How much does it cost?

Accepted Answer

A plan is a package of objects: Base covers 1–5 objects from $0.99 a month, Pro covers 3–30 from $4.99. A year costs exactly ten months, so two months a year are free. These are the same prices as in the App Store and Google Play — the store charges them in your local currency at its own rate. There is no free plan: seven days come with any annual plan, once per account. Business is set up by a NaviZone partner in your region, with a contract and invoice.

Question 4

Which trackers are supported?

Accepted Answer

The platform catalogue includes over 200 GPS equipment types, including Teltonika and Bitrek. Send us your tracker model to confirm compatibility before connecting. Examples and the request form are on the Devices page.

Question 5

Is there a mobile app?

Accepted Answer

Yes, for iOS and Android. Full control from your phone: map, notifications, reports.

Question 6

How do I contact support?

Accepted Answer

Telegram bot @navizone_bot, email info@navi.zone or the contact form on the website. Support in Ukrainian and English.

Question 7

Is NaviZone available in my country?

Accepted Answer

Tell us your country and tracker model so we can confirm connection options in your region.

Question 8

Is there an API?

Accepted Answer

API for integrations is set up on the Business plan; scope and terms are agreed with a manager.

Question 9

Is there a partner program?

Accepted Answer

Yes. A separate partner program with a recurring model for partners, installers and integrators.

Question 10

Can NGOs use NaviZone?

Accepted Answer

Yes. NGOs and volunteer organizations apply separately for a year of access; applications are reviewed manually.

Frequently Asked Questions

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