Terms of Service

Last updated: January 1, 2025

These Terms govern the use of the NaviZone platform and related services. This agreement is made in accordance with the Civil Code of Ukraine, the Law of Ukraine "On Consumer Rights Protection" and applicable European Union regulations.

1. General Provisions

NaviZone provides a cloud GPS monitoring platform for vehicles and assets. By registering, you agree to these terms. The service is provided by a legal entity registered under Ukrainian law. NaviZone® is a registered trademark.

2. User Obligations

The user agrees to use the platform in accordance with Ukrainian and EU law, not to violate the rights of others and not to attempt unauthorized access to the system.

3. Pricing and Payment

Current pricing is listed on the website. The free plan has limitations. Payment is made according to the selected plan. All prices include applicable taxes. Subscriptions auto-renew unless cancelled before the end of the current billing period.

4. Right of Withdrawal

In accordance with the Law of Ukraine "On Consumer Rights Protection" and EU Directive 2011/83/EU, you have the right to withdraw from the service within 14 days of subscribing without giving a reason. To do so, send a request to info@navi.zone. Refunds are processed within 14 days of withdrawal confirmation.

5. Termination

You may terminate the agreement at any time via your account dashboard or by contacting info@navi.zone. Upon termination: access is retained until the end of the paid period; data is deleted within 30 days after subscription expiry (or upon your request — within 72 hours).

6. Limitation of Liability

NaviZone is not responsible for disruptions caused by third parties, internet connectivity issues or GPS equipment. NaviZone's maximum liability is limited to the amount paid by the user in the preceding 12 months. This limitation does not apply in cases of intentional misconduct or gross negligence.

7. Dispute Resolution

This agreement is governed by the laws of Ukraine. Disputes shall be resolved through negotiation. If the parties cannot reach agreement — through courts at NaviZone's registered address. For EU users: you may also use the European Commission's Online Dispute Resolution (ODR) platform.

8. Changes to Terms

NaviZone may update these Terms by notifying users 30 days in advance via email or dashboard notification. Continued use of the platform after changes take effect constitutes acceptance of the new terms.

9. Contact

For legal inquiries: info@navi.zone. Telegram: @navizone_bot.