Question 1

What is NaviZone?

Accepted Answer

NaviZone is a cloud GPS monitoring platform for vehicles in real time. It works with Teltonika, Bitrek and Resiont trackers and retranslation from other platforms.

Question 2

How do I connect a tracker?

Accepted Answer

Register, add a device in your dashboard, configure the server IP on the tracker. Instructions are available for each model.

Question 3

How much does it cost?

Accepted Answer

A plan is a package of objects: Base covers 1–5 objects from $0.99 a month, Pro covers 3–30 from $4.99. A year costs exactly ten months, so two months a year are free. These are the same prices as in the App Store and Google Play — the store charges them in your local currency at its own rate. There is no free plan: seven days come with any annual plan, once per account. Business is set up by a NaviZone partner in your region, with a contract and invoice.

Question 4

Which trackers are supported?

Accepted Answer

Today we connect Teltonika (FMB920, FMC920), Bitrek (BI 310, BI 820 TREK) and Resiont TK110, plus retranslation from other platforms. Other models on request: we will check the protocol. The list is on the Devices page.

Question 5

Is there a mobile app?

Accepted Answer

Yes, for iOS and Android. Full control from your phone: map, notifications, reports.

Question 6

How do I contact support?

Accepted Answer

Telegram bot @navizone_bot, email info@navi.zone or the contact form on the website. Support in Ukrainian and English.

Question 7

¿NaviZone funciona en mi país?

Accepted Answer

NaviZone está disponible en todo el mundo, salvo en Rusia y Bielorrusia.

Question 8

¿Hay API?

Accepted Answer

La API para integraciones se activa en el plan Business; el alcance y las condiciones se acuerdan con un gestor.

Question 9

¿Hay programa de socios?

Accepted Answer

Sí. Hay un programa de socios propio para socios, instaladores e integradores, con ingresos recurrentes por las suscripciones de sus clientes.

Question 10

¿Pueden las ONG usar NaviZone?

Accepted Answer

Sí. Las ONG y organizaciones de voluntariado solicitan aparte un año de acceso; revisamos cada solicitud a mano.

Frequently Asked Questions

Preguntas y respuestas

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